![]() If you need additional assistance with the LockDown Browser, you can submit a ticket directly to Respondus support. During the webcam check, click the It's not working link and click the Need More Help? button. What is the 'Help Center' icon on the toolbar in LockDown Browser for Janu20:25 If a user has more than one webcam installed (eg. ![]() If you are experiencing trouble with your webcam when attempting to start an exam, live chat with a Respondus support agent is available right in the LockDown Browser. If it is not listed, click the + button to search for it in your Applications folder.įor more information visit the Apple support guide. Check the box next to LockDown Browser on the right.Click the lock icon in the bottom left and enter your Mac password to allow you to make changes to the settings.Go to Security & Privacy and then select Privacy.Click the Apple icon in the top left corner and choose System Preferences.Also, it does put a student’s data at risk as it does not collect such. A lockdown browser does not pose any threats to the computer or the device being used. If it is already on, toggle it off and back on again to help reset the permission.įor more information visit the Microsoft support guide. The Respondus lockdown browser is safe to use because it is designed for educational use and safeguarding the integrity and security of exam sessions. Make sure that Allow apps to access your camera is set to On.In Settings, enter Camera in the search box and select Camera privacy settings.Click the Windows icon on your taskbar or the Windows key on your keyboard and searh for Settings.Check that permission is allowed for your webcam. ![]() Your computer may be blocking access to the webcam for privacy reasons. MGuest will prevent your camera from loading. If you are on campus, use the eduroam network.This will open a new window (Respondus LockDown Browser Information), where you can adjust the zoom level. Just click on the i icon in the toolbar at the top of the screen. Most times, the security will prevent your webcam from loading in LockDown Browser. If you start a quiz using Respondus LockDown Browser and find the font too small to read, you can increase the zoom level in your browser. Respondus LockDown Browser is a secure browser for taking quizzes in eLearning. The webcam can be built into your computer or can be the type that plugs in with a USB cable. Do not use guest wireless networks or networks at your place of employment. Overview Some instructors may require the use of a LockDown Browser and a webcam for online exams.Network security settings can prevent the webcam recording from working in LockDown Browser. Webcam Troubleshooting - Respondus Monitor Network Refer to the LockDown Browser guide for more details. The download link is specific to each school that uses it. Be sure to install the UM-Flint version of the LockDown Browser.
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